Privacy Policy

Boot Camps Tasmania respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and store personal information when you visit https://bootcampstasmania.com.au/ (the Website), contact us, complete a form, book a session, or participate in our services.

1. Who we are:

Boot Camps Tasmania (we, us, our) provides group fitness and related services in Tasmania.

2. What personal information we collect:

We may collect personal information including:

• Name

• Email address and phone number

• Booking and attendance details

• Payment and transaction details (for example, whether a payment was made and the amount)

• Health and injury information you choose to provide (for example, to help us modify exercises safely)

• Membership information (for example, membership selection and agreement to our code of conduct)

• Communications you send to us (emails, messages, form submissions)

• Website usage information (for example, pages visited) via cookies and similar technologies

3. How we collect personal information:

We collect personal information when you:

• Submit a form via Jotform, including:

• Client Information Form (health screening)

• Membership Form (including code of conduct)

• Contact us by email, phone, or social media

• Book a session or manage bookings via Acuity Scheduling

• Make a payment (including via Square or direct debit via Ezidebt)

• Use our Website (via cookies and similar technologies)

4. Why we collect and use personal information:

We use your personal information to:

• Provide and manage our services (including scheduling, bookings, and communication)

• Help us deliver sessions safely (including using health screening information to offer modifications)

• Manage memberships and participation (including our code of conduct)

• Respond to enquiries and provide customer support

• Process payments and manage billing

• Improve our services, programs, and Website

• Send service-related messages (for example, schedule changes)

• Send marketing communications via Squarespace Email Campaigns where you have opted in or where permitted by law (you can opt out at any time)

• Meet legal and regulatory obligations

5. Third-party services we use:

To help run our business, we may use third-party service providers. This can include:

• Squarespace (website hosting and email marketing)

• Jotform (online forms)

• Acuity Scheduling (bookings)

• Square (payment processing)

• Ezidebt (direct debit processing)

These providers may collect, store, and process information on our behalf (or as part of providing their service). Where applicable, information may be stored or processed outside Australia depending on the provider’s systems.

6. Disclosure of personal information:

We may disclose personal information to:

• The third-party services listed above and other service providers who help us operate our business

• Professional advisers (for example, accountants, insurers, or legal advisers) where required

• Authorities where required or authorised by law We do not sell your personal information.

7. Cookies Our Website may use:

cookies and similar technologies to help the site function and improve performance. You can usually disable cookies through your browser settings, but some parts of the Website may not work properly if you do.

8. Storage and security:

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Access and correction:

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading.

10. Marketing preferences:

If you receive marketing messages from us, you can opt out at any time by using the unsubscribe link (if provided) or by contacting us.

11. Third-party links:

Our Website may occasionally contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Children and young people:

Our services are generally intended for adults. In some circumstances, we may allow young people aged 16–17 to participate in certain sessions (for example, Pilates) only where:

• A parent or legal guardian has provided consent for us to collect and use the young person’s personal information (including any sensitive information such as health screening details), and

• Attendance is accompanied by a parent/guardian or is otherwise explicitly approved by a parent/guardian and agreed by Boot Camps Tasmania and the relevant instructor. Where a young person’s personal information is collected, a parent or legal guardian may request access to, correction of, or deletion of that information on the young person’s behalf, subject to applicable laws.

13. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.

14. Contact us:

If you have questions about this Privacy Policy or would like to request access or correction of your personal information, contact:

Boot Camps Tasmania Email: luke@bootcampstasmania.com.au Website: https://bootcampstasmania.com.au/

Effective date: 11 June 2026